Shipping & Handling
Dear Izzio online shoppers!
Here is valuable information to help your experience with IZZIO legendary artisan breads.
SHIPPING TIME POLICY - Our loaves are all 100% natural, Non-Gmo verified and made with no additives or preservatives. This is why shipping artisan breads like ours is a real revolution! We are working with veriaty of carriers If your bread arrives in a poor condition due to shipping delays caused by Covid-19, please contact us and we will take full responsibility replacing the entire order free of charge.
Ordering Time: 24 hours a day, 7 days a week
Shipping Out: Monday-Thursday
Shipping Time: 1 to 3 days* (depending on customer's location)
Shelf Life: 5 days ambient, 4 months in the freezer
Handling Breads: First freeze, then thaw, toast or refresh in the oven. (more info)
*Severe weather, natural disasters, holidays, Covid-19 and other conditions beyond our control can occasionally disrupt our services.
TRACKING YOUR PACKAGE - After placing an order on our online store you will receive a confirmation email from Izzio with a link to track your package. The tracking link will show the status of your package from the bakery to its arrival at your door. If you are missing the tracking link please contact us and we will resend it to you. Even though the tracking link is provided by the courier, we have access to your package information and can track it in real time.
ON IZZIO'S SIDE - We ensure that we are selecting the best breads and shipping them to you while they are fresh. All breads undergo approval form our Quality Assurance team to ensure you receive your bread in perfect condition. We bake and pack the bread in a clean and sanitized environment, using gloves and following the highest level of Quality Assurance standards in the industry (SQF level 2). We also follow strict sanitary regulations to prevent the spread of Covid-19 to keep our employees and customers safe and healthy.
ON THE CUSTOMER'S SIDE - Please store bread in the freezer. The bread can stay in the freezer up to 4 months. You can pull the breads out as needed and either let thaw for a couple hours before baking or toasting or just take the bread right from the freezer to the toaster or refresh the Take & Bake loaves in the oven (see instructions on our website or on the packaging). While shopping on our website you will find videos with ideas and recipes on how to handle our breads, toast them or refresh them.
IZZIO is committed to ensuring costumer satisfaction. We see our costumers as a part of our bread loving family and appreciate people who appreciate high quality breads. We are always here to help you with any questions, concerns, or complaints that may arise. If you are happy, we are happy. Feel free to contact us at:
Address: 185 South 104th Street Louisville, CO 80027